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Shipping Plus

Shipping WITH DHL Express TAKES 1 to 3 business days For all orders placed before 1 pm

Attention: Because human hair wigs need certificates for customs clearance, not all the destinations are eligible for returns, see below.

Italy
DHL Express - 12€
* Return possible within 14 days, at the customer's expense

Europe EU
DHL Express - 27€
* Return possible within 14 days, at the customer's expense

Europe NON EU
DHL Express - 40€
* Return possible within 14 days, at the customer's expense

United States
DHL Express - 40€
* Return NOT possible

Rest of the world
DHL Express - 60€
* Return NOT possible

Returns & Exchanges Plus

We hope you're thrilled with your purchase, but if for any reason you're not, here's what you can do. Alongside your statutory rights, if you change your mind, we’ll gladly offer you an exchange or a refund, as long as the following conditions are met:

Items must be returned within 14 days of purchase, along with the original receipt.
Items must be in the same condition as when purchased, with all original tags and labels attached and the lace is NOT cut.
We don't accept returns when the lace is cut.
Once the conditions of our refund and exchange policy are met, refunds will be issued via the original payment method. You can return an item purchased online by mailing it back to us. Please get in touch with customer service for the return address. Please note that delivery charges will not be refunded unless the items are returned under your statutory rights (e.g., if they are faulty or incorrect).

If the conditions of our refund and exchange policy are met, you may exchange an item for something else from Fair Fashion, depending on stock availability.
You can return an item purchased online by mailing it back to us.
Please contact customer service for the return address.